Many talk about blurring distinction between humans and our digital systems ranging from the academic world of SEI’s Ultra Large Scale Systems book (where users are considered part of the system) – to commercial touch screen devices from Apple and Microsoft.
In a recent interview with Facebook’s founder Mark Zuckerberg said the following: “When I got started in my dorm room at Harvard, the question a lot of people asked was ‘why would I want to put any information on the Internet at all? Why would I want to have a website? And then in the last 5 or 6 years, blogging has taken off in a huge way and all these different services that have people sharing all this information. People have really gotten comfortable not only sharing more information and different kinds, but more openly and with more people. That social norm is just something that has evolved over time.”
In context of recent Facebook changes (e.g., default is now to make information visible to everyone), it seems that ‘more’ actually means ‘everyone’. Just because some people like to blog, it does not automatically mean that everyone want to let everyone else see what they post online. Strange argument from Mr Zuckerberg…
It doesn’t seem like we have moved very far on the topic of online privacy.
In 1999, Scott McNealy (chairman and co-founder of Sun Microsystems, then CEO) referred to online privacy as a “red herring” and told everyone to “get over it“. The comment came only hours after at Intel had agreed to retract a new feature in their Pentium III chip (remember that one?) , which would have made Big Brother‘s (not the reality TV show) monitoring capabilities pale into insignificance.
No one appears to be tackling the core issues:
- Identity that a user can easily management and use anywhere. Online, we all suffer from a serious case multiple personality disorder.
- Context: Relationship exists within a context, e.g., work, family, and friends (and different groups of friends). Online we are all ‘friends’ (whatever that means) with no real ability to influence who reads what.
- Control: Delete or expire information about yourself – for the first time in (known) history, we all have a very detailed account of everything we did – information posted by colleagues, family and friends (whatever that means) or even strangers including (somewhat) factual accounts of events, pictures or movies online about us. The process of forgetting seems to be under attack… (although these guys are doing something about it 🙂 ), but apart from that, is it mentally healthy to ‘remember’ everything you did? My guess is probably not…
- Scope: Information about you were limited in its ability to travel – now it can travel the world instantly at no cost, I.e., the local village rumour mill on super steroids. In fact, a lot of the information used by such as banks to identify people over the phone is found online these days (date of birth, address, full name, phone numbers etc.).
Will a single, (semi)-unified online identify emerge eventually ?